Requisition Number: 203324

External Description:

Technical Consultant - Campaign Management

Job Location: Pune

Description

The Technical Consultant is responsible for managing and participating in the implementation and the successful deployment of Teradata’s applications with a focus on Campaign, Customer Interactions and real time marketing components.

KEY RESPONSIBILITY AREAS:

• Develop the processes around the existing campaign management solution for extending the functionality of the application or automating the marketing processes
• Ability to analyze, debug and rectify the issues in the campaign management
• Provide Business and Technical Consulting Services to support the Teradata Applications
• Work at client sites and remotely demonstrating the highest level of professionalism and ethics
• Ability to understand customer needs and recommend the right solutions at the right time
• Be a trusted advisor to the client’s decision makers by establishing credibility and expertise in Campaign Management, Inbound Marketing and Teradata’s solution offerings
• Technical and functional product & service understanding, including a willingness to ‘get their hands dirty’ with the software
• Ability to support Sales Teams in positioning and selling High Value Services to prospect and existing customers
• Capable of handling discovery consulting sessions with executive business leaders, business analysts, end-users, and IT personnel
• Broad understanding of governance best practices for digital marketing, data-driven marketing and business intelligence
• Recommend practice improvements based on lessons learned
• Participate in knowledge transfer activities
• Participate and contributes towards development of other Technical Consultants
• Develop himself professionally by learning new tools and technologies as maybe needed

PERSONAL ATTRIBUTES

• Leads by example
• Good team player
• Operates with a sense of urgency
• Ability to work flexibly in a rapidly changing, ambiguous and often pressure-filled environment
• Ability to influence and coach others
• High level of personal integrity
• Proven high level of initiative, self-motivation and enthusiasm
• Focuses on results and success, conveying a sense of urgency and driving issues to closure
• Optimizes use of available resources

Qualifications

MUST HAVE

• Bachelor’s in computer science/Information Technology or equivalent
• 3+ years of progressive experience in/around CRM or Email/ Teradata CIM/Retail Marketing Application implementation or product support
• Excellent written and verbal communication skills to create and deliver proposals, solutions, etc.
• Experience working in Operations under Digital Marketing applications
• Hands on experience on SQLs to query database (MS SQL/Oracle/Teradata)
• Be able to work independently, while adhering to practice procedures & processes
• A structured, professional and logical approach management and work
• Demonstrable competency with Java or a .NET or any programming language
• Be able to work independently, while adhering to practice procedures & processes
• A structured, professional and logical approach management and work

HIGHLY DESIRABLE

• Experience and knowledge of CIM (Customer Interaction Manager) is a plus.
• Ideal background would include Banking, Telecom, Finance and Retail Industry knowledge
• Experience with inbound marketing is a plus
• Consulting soft skills in communicating, establishing of strategic direction, influencing others, negotiating skills, operational decision making, problem solving, facilitating and managing meetings, and questioning and probing
• Have experience in dealing directly with clients, partners and colleagues on an international level

 

 

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: Pune

State: Maharashtra

Community / Marketing Title: Technical Consultant - CIM

Job Category: Services

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: Pune, Maharashtra IN