Technical Consultant - CIM

Location: Pune, Maharashtra IN

Notice

This position is no longer open.

Requisition Number: 203324

Position Title: Glob Deliv Ctr Consultant (II)

External Description:

Technical Consultant - Campaign Management

Job Location: Pune

Description

The Technical Consultant is responsible for managing and participating in the implementation and the successful deployment of Teradata’s applications with a focus on Campaign, Customer Interactions and real time marketing components.

KEY RESPONSIBILITY AREAS:

  • Develop the processes around the existing campaign management solution for extending the functionality of the application or automating the marketing processes
  • Ability to analyze, debug and rectify the issues in the campaign management
  • Provide Business and Technical Consulting Services to support the Teradata Applications
  • Work at client sites and remotely demonstrating the highest level of professionalism and ethics
  • Ability to understand customer needs and recommend the right solutions at the right time
  • Be a trusted advisor to the client’s decision makers by establishing credibility and expertise in Campaign Management, Inbound Marketing and Teradata’s solution offerings
  • Technical and functional product & service understanding, including a willingness to ‘get their hands dirty’ with the software
  • Ability to support Sales Teams in positioning and selling High Value Services to prospect and existing customers
  • Capable of handling discovery consulting sessions with executive business leaders, business analysts, end-users, and IT personnel
  • Broad understanding of governance best practices for digital marketing, data-driven marketing and business intelligence
  • Recommend practice improvements based on lessons learned
  • Participate in knowledge transfer activities
  • Participate and contributes towards development of other Technical Consultants
  • Develop himself professionally by learning new tools and technologies as maybe needed

PERSONAL ATTRIBUTES

  • Leads by example
  • Good team player
  • Operates with a sense of urgency
  • Ability to work flexibly in a rapidly changing, ambiguous and often pressure-filled environment
  • Ability to influence and coach others
  • High level of personal integrity
  • Proven high level of initiative, self-motivation and enthusiasm
  • Focuses on results and success, conveying a sense of urgency and driving issues to closure
  • Optimizes use of available resources

Qualifications

MUST HAVE

  • Bachelor’s in computer science/Information Technology or equivalent
  • 3+ years of progressive experience in/around CRM or Email/ Teradata CIM/Retail Marketing Application implementation or product support
  • Excellent written and verbal communication skills to create and deliver proposals, solutions, etc.
  • Experience working in Operations under Digital Marketing applications
  • Hands on experience on SQLs to query database (MS SQL/Oracle/Teradata)
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work
  • Demonstrable competency with Java or a .NET or any programming language
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work

HIGHLY DESIRABLE

  • Experience and knowledge of CIM (Customer Interaction Manager) is a plus.
  • Ideal background would include Banking, Telecom, Finance and Retail Industry knowledge
  • Experience with inbound marketing is a plus
  • Consulting soft skills in communicating, establishing of strategic direction, influencing others, negotiating skills, operational decision making, problem solving, facilitating and managing meetings, and questioning and probing
  • Have experience in dealing directly with clients, partners and colleagues on an international level

 

 

CountryEEOText_Description:

City: Pune

State: Maharashtra

Community / Marketing Title: Technical Consultant - CIM

Job Category: Services

Company Profile:

With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between.

We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence.

Location_formattedLocationLong: Pune, Maharashtra IN

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