System Support Engineer
Location: Dallas, Texas US
Requisition Number: 202640
Position Title: Customer Srvcs Rep (I)
System Support Engineer - Dallas, TX
Companies are using advanced data analytics to save lives, address environmental issues, improve the customer experience and drive operational effectiveness. Supporting complex and mission-critical data warehouse and analytical environments are not about the software or hardware, but about the customer journey and experience. Are you ready to be a part of that journey?
What We Do
Teradata empowers companies to achieve high-impact business outcomes. Our focus on business solutions for data warehousing and analytics, coupled with our industry-leading technology and architecture expertise, can unleash the potential of great companies.
Our Teradata Customer Services organization is a global team with a local presence. We leverage our extensive experience and world-class tools to enable the very best service and support our customers demand. Using our own advanced analytics tools, technical expertise and operational excellence we partner with our customers on their journey to achieve high-impact business outcomes.
What You’ll Do
As a System Support Engineer for Teradata, you will provide hardware and software support for Teradata customers, including reactive (resolving issues) and proactive work such as hardware and software implementation and upgrades, system analysis, and assist with account management. You will support large, Linux-based data warehouse and analytics solutions, providing “World Class” service to the world’s largest companies, including 24x7 on-call support with response time and call back commitments.
Skills and Experience You’ll Need to Be Successful
Ideally, you will also have the following
Benefits You’ll Enjoy
*Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage.
CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
Community / Marketing Title: System Support Engineer
Job Category: Customer Support
With all the investments made in analytics, it’s time to stop buying into partial solutions that overpromise and underdeliver. It’s time to invest in answers. Only Teradata leverages all of the data, all of the time, so that customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it at scale, on-premises, in the Cloud, or anywhere in between.
We call this Pervasive Data Intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s analytics. And it's the way Teradata transforms how businesses work and people live through the power of data throughout the world. Join us and help create the era of Pervasive Data Intelligence.
Location_formattedLocationLong: Dallas, Texas US