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Outsourcing Governance Senior Manager

Location: San Diego, CA, USA

Notice

This position is no longer open.

Requisition Number: 201892

External Description:

Role

Provides oversight to ensure that Teradata and Service Providers are meeting commitments and obligations to achieve intended value in their outsourcing relationships.  Responsible for developing, implementing and executing standard governance processes (for ongoing steady-state management) in a consistent manner and advising functional leaders in relation to effective governance practices, all the while ensuring that these strategies are reflective of the larger goals of Teradata. Evaluates and reports on the ongoing value realized in Teradata’s outsourcing agreements from a financial, operational, and compliance viewpoint.

Responsibilities

  • Develops, implements and administers standard governance processes, tools, and technology that are consistent with the current and evolving needs of Teradata. Critical governance processes include but are not limited to:
    • Service Performance Management Reporting
    • Financial Business Case Development and Realization
    • Invoice Verification and Payment
    • Contract Change Order Management
    • Annual Health Checks
    • Risk Management Processes including compliance audits and DR/BCP
  • Accountable for implementing and administering standard governance processes across all outsourcing agreements and service providers, beginning with the BPO service provider for Order Management, Finance & Accounting, and Indirect Procurement services.
  • Executes and administers standard monthly reporting and ad hoc analysis with regard to outsourcing agreements.
  • Works closely with Solution Managers and LOB's to proactively identify and remediate performance, financial, or operational issues related to management of Key’s outsourcing agreements.
  • Provides project management oversight related to execution of ongoing projects (post initial transition) such as compliance and regulatory audits; annual health checks; DR/BCP testing; documentation updates, etc.
  • Supports initial and ongoing training and development of governance skills and responsibilities within the functional leaders.
  • Provides direct supervision and oversight of governance analysts and functional analysts with governance responsibilities within the business.

Experience & Education:

  • 15+ years Strategy and Operations experience in a governance, financial or procurement related discipline
  • Background in people management, financial responsibility and business decision-making
  • Outsourced Service Provider management & familiarity
  • MBA or equivalent experience
  • Consultative and continuous-improvement focused

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

City: San Diego

State: California

Community / Marketing Title: Outsourcing Governance Senior Manager

Job Category: Finance

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: San Diego, California US

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