Sales Operation Manager
Location: BEIJING, Beijing Shi CN
Requisition Number: 201656
Position Title: Sales Operations Manager
Area Sales Operations Manager – GCA
The first and most prominent role of the Area Sales Operations Manager is support the sales operations department, monitoring the effectiveness of sales efforts and ensuring that they are aligned with the overall business objectives. In this position, the Area Sales Operations Manager creates processes that enable visible and transparent management and that utilize the available tools or implement new ones that bring about increased sales effectiveness.
The Area Sales Operations Manager ensures the availability of proper sales training initiatives as well as overseeing the planning and management for roles, responsibilities, values, and rules of engagement in the sales department. They will also align planning, forecasting and budgeting initiatives with business objectives in addition to developing departmental goals and objectives for further sales effectiveness.
At this capacity, the Area Sales Operations Manager also plays a leading role to key sales operations teams across the region, assisting in the execution of their duties upon request, ensuring constant improvement in their professional skills, and preparing them to take up their position in their absence.
Strategy: The Area Sales Operations Manager also plays a leading strategic role in the sales operations department. In this position, the Head of Sales Operations assists the sales department in driving sales growth strategies and ensuring that these strategies are adopted in all levels of the department. The Area Sales Operations Manager is charged with developing improvement plans that are based on sales performance reports and surveys.
They also implements consumer segmentation, targeting, and positioning initiatives that assist senior sales management/executives in deciding resource allocation based on the internal requirements and the external market. In this capacity, the Area Sales Operations Manager assists in the identification of solutions and technologies that drive sales efficiency and, consequently, revenue growth.
Analytics: The Area Sales Operations Manager plays an analytical role, where they are responsible for sales analytics, sales tracking, sales effectiveness, and reporting of sales performance. It is also his duty to enhance the manner in which data is collected and reported within the sales department. In this position, the Area Sales Operations Manager also conducts market analyses in order to identify opportunities for growing the business’s sales and communicating key messages.
The Area Sales Operations Manager provides smart consumer research and industry specific information as well as preparing weekly/monthly/quarterly/annually pipeline reports. They identify market trends and tracks key competitors and on a regular basis, conducting competitive and SWOT analyses. In this capacity, they also develop sales reports for senior sales management and relevant stakeholders as well as driving the adoption and usage of sales automation solutions.
Collaboration: The role of the Area Sales Operations Manager is also a collaborative position where they work with the Geo VP and the local Leadership team , cross-functional teams, for example, the marketing department, in the business in order to develop innovative integrated plans and strategies for the purpose of reaching mutually agreed upon targets. The Area Sales Operations Manager also works closely with the senior sales operations department streamlining sales processes/strategies, allocating quotas, balancing territories, and enhancing visibility of pipeline management.
They also work collaboratively with the human resources department / TA function in determining the criteria for the department’s recruitment to determine effective performance in the department.
Knowledge and Opportunity: The Area Sales Operations Manager is responsible for identifying and understanding trends within the market and amongst consumers. They vigorously pursue opportunities that increase sales volumes for the business and keep track of prospective markets and consumers, developing processes that communicate key differentiators of the business/product to attract those prospects. The Area Sales Operations Manager also attends and actively participates in sales events, seminars, and workshops, establishing the business as an industry leader while simultaneously identifying, and capitalizing on any prospects.
Other Duties: The Area Sales Operations Manager also performs other duties as they deem necessary in the execution of their functions or duties as assigned by the Geo VP and will be part of the Geo Leadership team.
Required Qualifications of the Area Sales Operations Manager
Education: Area Sales Operations Manager must have a bachelor ’s degree or Master degree in the technical related field. An equivalent of the same in working experience is also acceptable.
Experience: A candidate for this position must have over 5 years in working experience in a sales operation department of a business in a fast-paced and highly competitive environment, preferably working as an Area Sales Operations Manager. The candidate will also have a proven and successful experience managing a cross-functional team leading that team to the achievement of sales objectives and targets. A suitable candidate will also demonstrate strong business acumen and have proven planning skills and executive presence.
Communication Skills: Communication skills are an absolute necessity in this position. The clarity of communications from the Area Sales Operations Manager will be a great determinate of the effectiveness of the performance in the entire sales operations department. Efficient communication skills will also be necessary in their external interactions with consumer and prospective consumers as well as internally with senior sales management, stakeholders, and collaborating personnel.
The Area Sales Operations Manager has to have excellent communication skills both in written and verbal form. Written skills will be necessary in drafting and tailoring reports and presentations for senior sales management and other audiences in a clear, concise, and convincing manner.
Ms Office: The Area Sales Operations Manager must also demonstrate proficiency in the use of MS Office Suite, which are necessary in the creation of visually and verbally engaging reports and presentations for the senior sales management, junior sales operations management, stakeholders, and collaborating personnel.
Analytical Skills: A candidate for this position must demonstrate exceptional analytical skills and a passion for the insights that result from those analyses. The candidate for this position must, therefore, possess an ability to analyse complex information and data, translating these findings into actionable deliverables, strategies, targets, messages, and presentations.
Interpersonal Skills: The Area Sales Operations Manager must also possess certain attributes , must be consumer-oriented and have a passion for serving others, must work comfortably in a group setting, be self-motivated and inspire the same in their team, be a problem-solver and thought-leader, have strong strategic and thinking skills, have a positive winning attitude, and have an ability to maintain composure in stressful and uncertain situations.
People Skills: The Area Sales Operations Manager must have the ability to build and maintain strong and lasting relationships as a representative of the business, enabling to entice in prospective consumers, therefore, furthering the business’s sales agenda the business preferable.
State: Beijing Shi
Community / Marketing Title: Sales Operation Manager
Job Category: Sales
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Location_formattedLocationLong: BEIJING, Beijing Shi CN