Resource Manager

Requisition Number: 201583

External Description:

 

We are at a pivotal point in our transformation to organize and modernize our people, processes, and tools across Customer Support and Services. Cross-functional practice areas will drive Salesforce Service Cloud and ServiceNow implementations and provide on-going support. As Resource Manager, you will play a big part in this transformation by helping to position people where they’re needed in diverse practice areas. This requires that you have a detailed understanding of where resources are currently located within the organization and what they can do.  You will act as an advisor to the Practice Area Managers, Recruitment and HR to ease project staffing inside practice areas. 

 

Responsibilities:

• Manage 10-15 people in North America
• Identify individual skills levels and certifications to confirm the right people are on the right projects at the right time
• Validate and process resource requests for assigned practice areas
• Direct the resource distribution, and inform team members and stakeholders what’s realistic for staff in terms of availability
• Forecast and plan staffing demands and constraints, including resolving resource conflicts
• Maintain communication with HR to confirm up-to-date resource records to ensure positive workflow

 

Requirements:

• Must be in the San Diego area or be willing to relocate
• Experience in Resource Management in an Enterprise Agile environment
• Familiar with Agile best practices
• Experience putting together teams for implementations of Salesforce Service Cloud and ServiceNow
• Mastery knowledge of industry-leading development tools and database technologies

 

What’s in It for You?

Teradata offers you an excellent compensation and benefits package, including unlimited personal time off and the opportunity to live and work in one of the most desirable places in the world, sunny San Diego. You’ll also be part of a Company with a portfolio of Cloud-based business analytics solutions, architecture consulting, and industry-leading big data and analytics technology. Teradata unleashes the potential of great companies and great people.

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

City: San Diego

State: California

Community / Marketing Title: Resource Manager

Job Category: Services

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: San Diego, California US