Application Consultant - Campaign Management

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Requisition Number: 201167

Position Title: Glob Deliv Ctr Consultant (II)

External Description:

Application Consultant - Campaign Management

Summary

The Application Consultant is responsible for managing and participating in the implementation and the successful deployment of Teradata’s applications with a focus on Campaign, Customer Interactions and real time marketing components.

KEY RESPONSIBILITY AREAS:

  • Ability to develop, communicate and execute implementation project’s work streams strategies and initiatives
  • Provide Business and Technical Consulting Services to support the Teradata Applications
  • Work at client sites and remotely demonstrating the highest level of professionalism and ethics
  • Ability to understand customer needs and recommend the right solutions at the right time
  • Be a trusted advisor to the client’s decision makers by establishing credibility and expertise in Campaign Management, Inbound Marketing and Teradata’s solution offerings
  • Technical and functional product & service understanding, including a willingness to ‘get their hands dirty’ with the software
  • Ability to support Sales Teams in positioning and selling High Value Services to prospect and existing customers
  • Capable of handling discovery consulting sessions with executive business leaders, business analysts, end-users, and IT personnel
  • Knowledge of the enterprise application implementation process, from business requirements through design and prototyping, build and unit tests, Quality assurance and business acceptance phases, deployment and customer care hand-over
  • Broad understanding of governance best practices for digital marketing, data-driven marketing and business intelligence
  • Recommend practice improvements based on lessons learned
  • Participate in knowledge transfer activities
  • Participate and contributes towards development of other Technical Consultants

PERSONAL ATTRIBUTES

  • Leads by example
  • Operates with a sense of urgency
  • Motivated, Innovative and Resourceful
  • Ability to work flexibly in a rapidly changing, ambiguous and often pressure-filled environment
  • Ability to influence and coach others
  • High level of personal integrity
  • Proven high level of initiative, self-motivation and enthusiasm
  • Focuses on results and success, conveying a sense of urgency and driving issues to closure
  • Optimizes use of available resources

Qualifications

MUST HAVE

  • Bachelors in CS/IT or equivalent
  • 3+ years of progressive experience in/around CRM, business intelligence, Web and e-business and advanced analytical environments
  • Strong presentation skills
  • Excellent written and verbal communication skills to create and deliver proposals, presentations, etc.
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work
  • Demonstrable competency with Java or a .NET language
  • Experience developing for or maintaining enterprise web applications
  • Be able to work independently, while adhering to practice procedures & processes
  • A structured, professional and logical approach management and work
  • Experience and knowledge of Teradata technologies and solutions; architecture, utilities, tools and applications

 

HIGHLY DESIRABLE

  • Experience and knowledge of CIM (Customer Interaction Manager) and RTIM (Real-Time Interaction Manager) is a plus.
  • Ideal background would include Telecom, Finance and Retail Industry knowledge
  • Experience with inbound marketing is a plus
  • Consulting soft skills in communicating, establishing of strategic direction, influencing others, negotiating skills, operational decision making, problem solving, facilitating and managing meetings, and questioning and probing
  • Have experience in dealing directly with clients, partners and colleagues on an international level

CountryEEOText_Description:

City: Powai Mumbai

State: Maharashtra

Community / Marketing Title: Application Consultant - Campaign Management

Company Profile:

Teradata empowers companies to achieve high-impact business outcomes through analytics. With a powerful combination of Industry expertise and leading hybrid cloud technologies for data warehousing and big data analytics, Teradata unleashes the potential of great companies. Partnering with top companies around the world, Teradata helps improve customer experience, mitigate risk, drive product innovation, achieve operational excellence, transform finance, and optimize assets. Teradata is recognized by media and industry analysts as a future-focused company for its technological excellence, sustainability, ethics, and business value.

The Teradata culture isn’t just about one kind of person. So many individuals make up who we are, making us that much more unique. It’s what sets apart the dynamic, diverse and collaborative environment that is Teradata. But even as individuals, there’s one thing that we all share —our united goal of making Teradata and our people the best we can be.

Location_formattedLocationLong: Powai Mumbai, Maharashtra IN

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