Sales Operations Program Manager, Tools and Technology

Requisition Number: 201135

External Description:

Teradata is building out a team of analytical, problem solving and solution-oriented Sales Operations Specialists with experience supporting enterprise sales organizations and will serve as members of a high performing Sales Operations Team with specialty in Tools and Technology. Day to day focus on driving adoption, hygiene and documenting best practices while being on the leading edge of developing business requirements for our Sales Cloud Platform.  This position will partner work with Sales Leadership, Sales Operations Managers, Technology and Enablement teams to define and drive business processes across all geographies and sales teams, as well as cross-functional communications and collaboration with Marketing, Finance and Order Management. 
 
The ideal candidate will be data driven, intellectually curious, a fast learner, and able to move quickly while keeping focused on high impact projects aligned to a global strategy. This is a full-time individual contributor position, with opportunities in San Diego, CA and London.

 

Responsibilities: 

• Interact directly with field sales, sales leaders and other team members to capture feedback for technology and process improvements to drive adoption and deliver value.
• Develop and execute strategies unlocking the value of TDC investment in technologies serving our global sales organization
• Define, document and share best practices to ensure that sales process and terminology is consistently understood and applied across the organization.
• Improve operational efficiencies through a combination of process and technology to drive sales productivity and insight
• Drive behaviors to maintain data integrity to ensure accurate insights, positively impacting sales leadership’s ability to adjust strategy and tactics
• Develop and analyze sales metrics to measure performance aiding in important business decisions and identifies areas of growth and those in need of improvement. 
• Create, validate and maintain standard reports and dashboards needed to assess the progress of the business.
• Partner with Geographic Sales Operations Managers and IT to ensure that com is set up to effectively support TDC’s coverage models around the world.
• Build relationships with cross-functional teams such as Product, Marketing, Finance, Business Development and Corporate Development to ensure alignment
• Works closely with Sales Enablement to identify training needs for leadership and account team members on technology, business practices and processes.
• Actively participate in roadmap identification and prioritization with Business and IT partners.  

 

Requirements:

• 3-5 years Sales Operations experience
• Direct experience in managing and driving value from technologies (ie com, Pardot, Elogua)
• Proactive and passionate: Independently capable of seeking information, solving conceptual problems, corralling resources and delivering results in challenging situations
• Must possess business acumen, strong analytical, troubleshooting, problem-solving, and project management skill
• Experience working and communicating with senior executives to solve challenging business problems
• Ability to credibly and compellingly present and support recommendations with senior leadership
• Bring clear thinking and excellent problem-solving skills to a range of challenging business questions
• Deliver strategic projects for our leadership that provide key business insights for high-priority initiatives
• Works effectively in an unstructured environment requiring new perspectives and creative approaches.
• Governs themselves with unquestionable ethics
• Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment 

 

Education:

• Bachelor’s Degree in an analytical field (e.g. Computer Science, Business, Engineering, Mathematics, or Statistics).
• Salesforce Certifications a plus but not required
• MBA/ graduate degree a plus but not required

 Teradata is an Equal Opportunity /Affirmative Action Employer 

 

 

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: London

State: Greater London

Community / Marketing Title: Sales Operations Program Manager, Tools and Technology

Job Category: Sales

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

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Location_formattedLocationLong: London, Greater London GB