Salesforce Business Analyst

Requisition Number: 200757

External Description:

As a Salesforce Business Analyst at Teradata, you will lead the functional definition of complex, multi-disciplinary projects related to the Salesforce platform. Teradata’s projects, like our users, span the globe and require Business Analysts to keep the big picture in focus. Relationships are crucial to our success and yours. You will navigate the organizations numerous product areas, build strong relationships with end users, stakeholders and the technical development team. Your responsibilities will include developing processes, identifying system needs and defining changes to be made to the Salesforce application. An excellent understanding of Salesforce fundamentals is essential. 

Your projects will often span functional areas and time zones and it's your job to define solutions that support each of their needs. You will be a member of the IT Development team reporting to the IT Manager of the Salesforce platform. You will be responsible for the definition and implementation of one or more complex and highly visible Salesforce projects by coordinating a cross functional group of individuals with different skills who have been assembled for the project. 

Essential Duties & Responsibilities: 
• Conducts business process analyses, needs assessments, and preliminary cost/benefits analyses to align information technology solutions with business initiatives. 
• Lead the business through the creation/definition of user stories that represent end user requirements 
• Works with business users to define and analyze problems and align the most suitable technical, application, or configuration solution 
• Interact and work effectively with diverse technical and non-technical groups spanning all organizational levels. 
• Reviews system test plans and system tests modules before implementation. 
• Creates, reviews and delivers end-user documentation (user guide, process flow charts, training materials) and training for accuracy. 
• Understand capabilities that exist in the AppExchnage 
• Manage scope through change requests. Assess impact to scope, schedule and communicate with key stakeholders 
• Strong organizational skills with an attention to detail and a proven ability to handle multiple priorities 
• Self-starter with ability to conceive of and accept responsibility for projects and see them through to completion

Qualifications and Experience: 
• Bachelor’s degree in MIS, software engineering, business or equivalent required 
• Minimum 3 years in an analyst role deploying and supporting a Salesforce.com implementation 
• Minimum 3 years in a Business Analyst role with a proven track record managing projects to successful completion 
• Strong team management skills, able to instill passion, loyalty, and commitment among team members at all levels. 
• High degree of professional confidence and credibility with an effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels 
• Strong problem solving, priority setting, facilitation, multi-tasking, analytical, and collaboration skills. 
• Ability to consider upstream and downstream process impacts and implications. 
• Strong understanding of project methodologies including Waterfall and Agile. 
• Experience facilitating cross-functional business process analysis and design

This position is in San Diego, CA and may require up to 10% travel.

*Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage.

Teradata is an Equal Opportunity/Affirmative Action Employer and commits to hiring returning veterans. 

#LI-SK1

CountryEEOText_Description: Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. ​ We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

City: San Diego

State: California

Community / Marketing Title: Salesforce Business Analyst

Job Category: IT

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: San Diego, California US