Renewal Manager

Requisition Number: 204784

External Description:

Contract Manager (m/f/d)

Location: Munich

We are looking for someone with strong relationship management skills who wants to be on the bleeding edge of analytics technology to join our team as a Teradata Contract Renewals Manager. In this role, you’ll provide end-to-end contract management, sales support, account maintenance, reporting and more. Supporting the life-cycle of all contracts, you will own, drive and lead the renewal process in collaboration with internal stakeholders. You will play a critical role in promoting first-class customer experience and building long-term business relationships on behalf of the enterprise.

Responsibilities:

• Develop, maintain and provide reporting to drive the continuous improvement of the contract management process
• Negotiate and execute renewal contracts in partnership with sales and legal to meet customer goals - Identify, manage and report risks as early in the process 
• Maintain an accurate Salesforce.com rolling 5 quarter pipeline related to the renewal business
• Oversee hardware and software product licensing and third-party royalty entitlement
• Primarily manage and contribute to Customer Relationship Management, Annual Recurring Revenue Operations, Product Licensing, and Customer Information System support

Requirements:

• Bachelor’s degree in Finance, Accounting, Business or related field
• Experience in a customer sales support or support planning role utilizing Salesforce.Com
• Working knowledge of ERP Install Base and Contracts for Services environments
• Experience working with large data sets to provide analysis, forecasting and ad hoc information
• Advanced proficiency with Microsoft Office (Excel, Access, Word and PowerPoint)
• Proficient German and English language skills plus native-level of one further European language (French, Spanish, Italian or Russian)

If you’re detail-oriented and an excellent team player, we want to hear from you! Submit your application and if there is a match, our hiring team will be in touch.

CountryEEOText_Description:

City: MUNICH

State: Bavaria

Community / Marketing Title: Renewal Manager

Job Category: Customer Support

Company Profile:

LinkedIn Remote:

Location_formattedLocationLong: Munich, Bavaria DE