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IT Support Specialist

Location: London, UK

Notice

This position is no longer open.

Requisition Number: 202551

External Description:

IT Management Support

General

  • Provide ITS support across Teradata office in London, UK , occasional travel to other sites in EMEA
  • Work with Voice and data suppliers on any outages - may need out of hours work and weekend work
  • Work with remote Teradata network/voice teams to resolve outages and provide support for upgrades – will require out of hours work and weekend work
  • Excellent communication skills in English - required for working with remote support staff, attending global conference calls and providing remote support
  • Excellent communication skills 2nd European language would be a plus
  • Minimum 3 years’ experience working in IT desktop support

PC Skills

  • Assist with PC installations and desk-side supportWindows 7 and Windows 10
  • Assist with Apple MAC installations and desk-side support
  • Primary contact for network printers in the London office
  • Managing stock, distribution and return of PCs in UK/EMEA
  • Primary contact for network printers in London office
  • PC and MAC troubleshooting skills
  • PC hardware maintenance skills – replacing hard drives, upgrading memory, replacing screens, etc

Networking Skills

  • Basic understanding of TCPIP
  • Responsible for maintaining Network patch panel adding/removing connections in the London office
  • Deploying/Managing stock of Cisco IP phones
  • Working with remote support teams to resolve hardware/software issues
  • Working with local Network cable contractors to resolve/repair Network cabling issues

CountryEEOText_Description: Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

City: London

State: Greater London

Community / Marketing Title: IT Support Specialist

Job Category: IT

Company Profile:

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

LinkedIn Remote:

Location_formattedLocationLong: London, Greater London GB

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